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Financial Assistance

The Albany Med Health System understands that receiving medical care sometimes includes unexpected expenses. Assistance may be available through the Albany Med Health System Financial Assistance Program.

The program applies to all areas of the Albany Med Health System: Albany Medical Center Hospital, Albany Medical College, Columbia Memorial Health, Glens Falls Hospital and Saratoga Hospital. This includes professional services from employed providers of these facilities. 

Eligibility is based on the federal income poverty guidelines and family size using a sliding scale. 

Please review our Financial Assistance Program policy below:

Apply online for financial assistance or download an application below: 

If you receive specialty care, while at Malta Med Emergent Care, you may be billed separately. This is commonly referred to as surprise bills. For more information and for providers that might bill you separately, click here

It's important to know that no two patients are the same. Therefore, we believe it is not helpful to provide a list of services and standard charges. Instead, we encourage you to contact us at (518) 289-2024 so we can discuss your particular situation. We can also answer any additional questions that you might have.

Financial Questions
Can I get prices in advance for the services I will receive at Malta Med Emergent Care?

We will work with you to provide an estimate based on your situation and the procedure your doctor has recommended. Please bear in mind that we typically cannot do this for emergency medical services because they are not scheduled in advance.  For planned procedures, it’s important to remember that the actual cost could vary depending on your circumstances and what happens during your procedure. For example, your doctor may decide that you need additional testing or services. Or you might have a condition, such as obesity or diabetes that affects both your medical needs and treatment costs.

How does Malta Med Emergent Care set prices?

Prices are based on many factors, including the cost for staff, equipment, facilities, medications, and other supplies; the amount of time involved; and information provided by the federal Centers for Medicare and Medicaid Services, which oversees Medicare and Medicaid. Some costs—such as fees for your surgeon, anesthesiologist, or radiologist—may be billed separately. We encourage you to contact those doctors’ offices directly for estimates of their costs.

If I have health insurance, how much will I owe?

Insurance coverage differs from plan to plan, so it’s best to ask your insurance provider. We can also assist you once you arrive at Malta Med Emergent Care to clarify the cost.

What will my co-pay and deductible be?

That depends on your insurance plan. Please contact them directly for this information. We can also assist you with this once you arrive at Malta Med Emergent Care.

Does Malta Med Emergent Care accept my insurance?

We accept most insurance and health plans. You can view this lists of insurance plans we accept here. You may also call your insurance provider directly.

Why did I receive several bills for services provided at Malta Med Emergent Care?

At most health care facilities, specialty care is usually billed separately. This practice results in separate bills for services, commonly referred to as surprise bills.  If, for example, you have surgery, the charges for your anesthesia services most likely will not be billed by the facility. Instead, they will come from your anesthesiologist.You can learn more here. 

What if I can’t afford my share of the cost?

We make financial aid available to all low-income, uninsured, or underinsured individuals who qualify for help with their healthcare bills. For more information on our financial assistance program, including an application, click here.

What if I don’t have insurance?

We have specially trained navigators who will help you compare and sign up for low-cost, quality health insurance plans through NY State of Health: The Official Health Plan Marketplace. Our navigators can also help you determine if you qualify for financial assistance to lower your costs even more.

Where can I get more information?

Contact us at 518-289-2024 and we’ll be happy to answer your questions.

Phone
(518) 289-2024
Email
MMECOffice@SARATOGACARE.ORG
Hours
Emergent Care Open 24x7 - No Appointment Required
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